Cookie Policy

Overview

Kitovia uses a small number of essential cookies to keep you signed in, plus optional analytics and advertising cookies that are off by default. We use Google Consent Mode v2: all optional storage stays denied until you opt in, and our Google Tag Manager container is not even loaded before you consent. You can accept all, reject all optional cookies, or choose categories separately, and you can change your mind at any time.

Strictly necessary (always on)

Sign-in session and security cookies are set by our authentication provider (Supabase). They are HTTP-only, are not used for tracking or advertising, and cannot be switched off because the account system cannot work without them. Logging out ends the session.

Optional: analytics

With your consent we load Google Tag Manager and may use Google Analytics 4 to understand which pages and tools are used and where visitors drop out of the purchase flow. In Consent Mode terms this corresponds to analytics_storage. Without consent, no analytics requests are sent.

Optional: advertising

With your consent we may use Google Ads conversion measurement and personalisation signals for our own campaigns. This corresponds to ad_storage, ad_user_data and ad_personalization. We never upload your pet photos, generated models, or account details to advertising platforms, and we do not display third-party adverts on this site.

Your choices and withdrawal

The banner shown on your first visit lets you accept all, reject optional cookies, or manage categories. Your choice is stored only in your browser's local storage (kitovia.consent.v1) and is not tied to your account. Use the button below (also available from the site footer) to reopen your preferences at any time:

Withdrawing consent immediately updates Google Consent Mode to denied, so Google tags stop writing or reading optional cookies. Tags already loaded during the current page view are no longer loaded on your next page load. Clearing this site's browser storage also resets your choice and shows the banner again.

We honour Global Privacy Control (GPC) signals: if your browser sends one and you have not made an explicit choice, optional cookies stay off and no banner is shown. You can still opt in explicitly from the preferences panel.

Do Not Sell or Share

We do not sell personal information for money. If you consent to advertising cookies, Google may use those signals for cross-context behavioural advertising, which some privacy laws treat as “sharing”. To opt out, reject advertising cookies in the preferences panel, withdraw an earlier consent, or send a GPC signal. We do not knowingly sell or share the personal information of anyone under 16.

Retention and third parties

Google sets its own retention periods for the identifiers it creates; see Google's Privacy Policy. Your consent choice stays in your browser until you change or clear it. Google is listed among the processors in our Privacy Policy, which also explains your rights and how long we keep account and order data.

Questions

Email support@kitovia.com with any question about cookies or your privacy choices.