Contact
Last updated: 2026-11-08
Most questions are answered by the refund policy and privacy policy. For everything else, email us — we reply within 48 hours.
You can export all data we hold about your account and delete your account self-service from My Account — no email needed. Deletion has a 7-day grace period you can cancel by signing back in. For cookie and tracking choices (including withdrawing consent or opting out of the sale or sharing of personal information), use the settings on our Cookie Policy page. For anything the self-service tools don't cover (corrections, older orders, complaints), email us from your account address.
To report abuse, an order that concerns you, or content that violates our content rules, email support@kitovia.com with the subject line "Abuse report". Please include the order number or photo link if you have one.
We review every report within 48 hours and can block generations, cancel orders, remove files, and return affected credits. Rights holders and regulators may use the same address; we respond to lawful takedown and information requests.
This is a solo project — your message goes straight to the person building it.